Shipping Information

At Joe’s we strive to provide the best overall shopping experience possible, whether this is in-store or online. Because of this dedication, we have developed our customer friendly shipping policy with options. The short of it is all orders over $49 receive free ground shipping and orders under $49 are a flat $6.49. There are some restrictions to this policy and they are as follows. Happy shopping from all of us at Joes.


Order Amount

Standard Ground

In-Store Pickup**

Up to $48.99



$49.99 and up




*Free Ground Shipping Details

Free standard ground shipping on orders over $49.

Offer valid in the contiguous U.S. Only.

Saturday delivery excluded.

Orders must have a dimensional or actual weight equal to or less than 9 lbs and be under 48 inches in length.

Any order requiring additional packaging not included in shipping promotion.

Offer not valid on previous purchases.

Limited time offer


Additional Details

Some orders may be subject to additional shipping and handling charges because of size or weight. Orders over 10lbs and/or 48" will be assessed an oversized charge.

Orders usually ship within 1 - 2 business days of being placed.

Free Shipping is based on USPS or UPS Ground and does not include shipping to Alaska, Hawaii, or expedited shipping methods.

Sorry, but we do not ship internationally or to freight forwarding companies.



UPS Outbound Shipping Map

Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times.

Manage your package with UPS My Choice.




USPS Priority Mail Delivery Map

Some items we ship will be sent through the United States Postal Service via Priority Mail (typically, smaller sized items). Please visit the link below to view the USPS Priority Mail Delivery Map. You'll need to enter our zip code (55117) to view the transit times:

View Map

Manage your package with My USPS.


100% Satisfaction Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please visit our Returns page for more information.

**In-Store Pickup

Most orders will be ready for in-store pickup the same day the order is placed. Please keep in mind that some items may require additional processing time to transfer from off-site locations. We will call or email you once your order is ready for pickup. If you need an item right away, we ask that you call us to confirm that the product is available before heading to the store.

Prices and Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. Sometimes prices may not be reflected accurately, and we do apologize for this. If a price is displayed incorrectly in our catalog, we reserve the right to not honor the incorrect price. We appreciate your understanding on this matter as we strive for accuracy and timeliness with the information we offer. We regret any inconvenience such a mistake may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

Back Orders

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this occurs, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.